The philosophy behind is to provide Oracle e-Business Suite practises with the ability to "back-off" their technical support requirements to an organisation with a wealth of experience in supporting all versions and modules of the Oracle e-Business Suite. Our services can include any, or all, of the following:

* Fixed Price Installation of Oracle e-Business Suite
* Fixed Price Technical Upgrades, i.e. 11i to R12
* Mini/Family Pack Application
* Upgrade Troubleshooting
* System Administration
* 24/7 Monitoring of database & application
* Technical Architecture for new implementations
* Performance Tuning & Speedy Issue Resolution
* On-Site Consultancy

Any of the above services can be called upon at a moments notice. Before any work commences you will be given a fixed price for the job. Our fixed prices are very competitive as we provide the experience to get the job done faster, with no mistakes and more cost effective that you can deliver it internally. Once the job is complete you will receive fully documented procedures which you can then pass through to your customers, should you wish to.

A key element of this service is the confidentiality with which the service is delivered. In other words, all communication with the end-user/customer will be done in your name.

In effect this service acts as an extension of your own internal helpdesk, with the added advantage that you only pay for us when you use us!


Fixed Price Examples

11.5.10 Technology Refresh - we have recently completed 2 x 11.5.10 technology upgrades for a customer - £1500 (4 days total)

Cloning a development database to a test database - £500 (1 day)

11.5.10 Upgrade troubleshooting for a customer - £1000 (3 days)

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